Returns & Refunds policy
🌿 Refund & Exchange Policy — Adaptogenic Bliss
Last updated: 11/11/2025
At Adaptogenic Bliss, we want you to feel confident and happy with your purchase. Because many of our items are handcrafted, small-batch, or wellness-related, we currently offer exchanges or store credit rather than full refunds (unless required by law).
Please read the details below before requesting an exchange.
🕓 Exchange Timeframe
You may request an exchange or store credit within 14 days of receiving your order.
To be eligible:
The item must be unused, unopened, and in its original packaging.
Apparel must be unworn, unwashed, and free from scents, stains, or damage.
You must provide proof of purchase (such as your order number or confirmation email).
After 14 days, we’re unable to guarantee an exchange.
🚫 Non-Exchangeable or Final-Sale Items
For health and safety reasons, we cannot accept returns or exchanges on:
Opened teas, blends, or consumable products
Digital downloads, ebooks, or gift cards
Sale or clearance items marked as Final Sale
If a product arrives damaged, defective, or incorrect, please reach out within 7 days of delivery so we can make it right.
🔁 How to Request an Exchange
Email us at adaptogenicbliss@protonmail.com with your order number and a short note describing the issue.
Include clear photos if your item arrived damaged or incorrect.
Once approved, you’ll receive instructions for your exchange or store credit.
You may be responsible for return shipping costs unless the issue was our mistake.
💳 Store Credit
If you prefer not to exchange, we can issue a store credit equal to the product’s value (excluding shipping).
Store credits never expire and can be applied toward any future order on our site.
🚚 Damaged or Lost Packages
We carefully package every order, but if your order arrives damaged or appears lost in transit:
Contact us within 7 days of delivery (or the expected delivery date).
We’ll help file a claim with the carrier and may offer a replacement or store credit.
💬 Contact Us
For any questions about exchanges, shipping issues, or product concerns, please email:
📧 adaptogenicbliss@protonmail.com
🌐 https://adaptogenicbliss.com
Our mission is to share wellness, not waste.
We handle every order and exchange with care, fairness, and gratitude for your support of small-batch wellness.